All Systems Operational

Uptime over the past 90 days. View historical uptime.
Control Panels Operational
90 days ago
99.99 % uptime
Today
Control Panel Operational
90 days ago
99.98 % uptime
Today
CloudNX Control Panel Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Webmail Interface Operational
90 days ago
100.0 % uptime
Today
Standard Email Operational
90 days ago
100.0 % uptime
Today
Microsoft Exchange Email Operational
90 days ago
100.0 % uptime
Today
Sending Mail Operational
90 days ago
100.0 % uptime
Today
Receiving Mail Operational
90 days ago
100.0 % uptime
Today
Mailbox Control Panel Operational
90 days ago
100.0 % uptime
Today
Domains Operational
90 days ago
100.0 % uptime
Today
Registries ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
SSL Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
100.0 % uptime
Today
Website Builders ? Operational
90 days ago
100.0 % uptime
Today
Webhosting Operational
90 days ago
100.0 % uptime
Today
WordPress Hosting Operational
90 days ago
100.0 % uptime
Today
MSSQL Operational
90 days ago
100.0 % uptime
Today
MySQL Operational
90 days ago
100.0 % uptime
Today
Servers Operational
90 days ago
100.0 % uptime
Today
Bare Metal ? Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers ? Operational
90 days ago
100.0 % uptime
Today
Virtual Private Servers ? Operational
90 days ago
100.0 % uptime
Today
Office Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Ecommerce Operational
90 days ago
100.0 % uptime
Today
Ecommerce Website Builder Operational
90 days ago
100.0 % uptime
Today
eShop Builder Operational
90 days ago
100.0 % uptime
Today
Online Marketing Operational
90 days ago
100.0 % uptime
Today
Marketing Radar Suite ? Operational
90 days ago
100.0 % uptime
Today
Backup and Storage Operational
90 days ago
100.0 % uptime
Today
Cyber Protect Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Customer Services Operational
90 days ago
99.99 % uptime
Today
Support Sites Operational
90 days ago
100.0 % uptime
Today
Phone Systems Operational
90 days ago
99.99 % uptime
Today
Chat Support Operational
90 days ago
99.99 % uptime
Today
Email Support Operational
90 days ago
99.99 % uptime
Today
Account Administration Operational
90 days ago
100.0 % uptime
Today
Credit Card Additions and Updates Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

.UK Registry maintenance Oct 23, 2025 10:00-12:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 2025 - 08:11 BST
Scheduled - Our .UK registry will be performing essential maintenance between 10:00-12:00 BST on 23rd October. During this maintenance customers may experience intermittent connection issues when registering, renewing and updating .UK domains.
Sep 23, 2025 - 08:10 BST
Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Website Builder Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 08:00 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Oct 14, 07:38 BST
Standard Email Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:00 BST
Scheduled - We will be performing maintenance to our standard mail service during this time.
Any active mail sessions (i.e. client/webmail logins) during this time may be disconnected at some point during the maintenance window. Mail flow will not be affected.
Oct 13, 09:06 BST
Oct 15, 2025
Oct 14, 2025

No incidents reported.

Oct 13, 2025
Reduced Support Availability
Resolved - Majority headcount has been restored to the support team affected by the Earthquake. Note headcount is not at 100% so there could still be some delays on phones and email.

We appreciate your patience and understanding.
Oct 13, 11:26 BST
Investigating - Following an earthquake that has affected some of our support teams, we are experiencing delays.

Phone & Email Support: Calls are being rerouted to an alternative team. Please expect longer than usual wait times for responses.
Oct 12, 18:25 BST
Oct 12, 2025
SMS Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 21:00 BST
Scheduled - Our SMS provider will be performing essential maintenance on 11/10/2025 from 21:00 until 00:00 (BST). During this maintenance window, customers will be unable to receive support codes via SMS.

If you need to contact support during this time, you can retrieve a support code by either logging into your control panel and navigating to https://admin.fasthosts.co.uk or using the option to have the support code sent to your registered email address.
Sep 11, 08:25 BST
Oct 11, 2025
Oct 10, 2025
Reduced Support Availability
Resolved - Majority headcount has been restored to the support team affected by the Earthquake so rerouting has been removed, Note headcount is not at 100% so there could still be some delays on phones and email.

We appreciate your patience and understanding.
Oct 10, 17:22 BST
Identified - Following an earthquake that has affected some of our support teams, we are experiencing delays.

Phone & Email Support: Calls are being rerouted to an alternative team. Please expect longer than usual wait times for responses.

Chat Support: This service has been temporarily disabled.

We appreciate your patience and understanding.
Oct 10, 07:39 BST
.com .net .name registry migration
Completed - The scheduled maintenance has been completed.
Oct 10, 16:05 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 13:00 BST
Scheduled - We recently informed you (or your domain administrator) of our plan to migrate your domain(s) from Tucows Domains Inc to IONOS SE. This change is part of our ongoing efforts to consolidate domain management within our group of companies.

We would now like to inform you that this migration will include domains registered through Verisign, specifically those with .com, .net, and .name extensions.

Migration Schedule:

The migration is scheduled to begin on 8 October 2025 at 1:00 PM and is expected to continue until 10 October 2025.

What You Need to Do:

No action is required on your part.

There will be no impact to how you manage your domain(s) following migration, and no interruption to any associated services or the current registration periods. Any updates made during the migration will be temporarily queued and automatically processed once synchronisation with the new registrar is complete.

We apologise for any inconvenience this may cause and appreciate your understanding during this transition.
Oct 6, 10:14 BST
Reduced Support Availability
Resolved - This incident has been resolved.
Oct 10, 06:50 BST
Identified - One of our support teams are currently impacted by an earthquake. Calls are being routed to an alternative support team, however it may take longer for our agents to answer calls and respond to queries.
Oct 10, 05:42 BST
Oct 9, 2025

No incidents reported.

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