Investigating - Customers attempting to add new VPS servers may find that they are not being provisioned after their order has been processed. They will just see a message saying that the Virtual Private Server admin panel is being set up. Our developers are working to resolve this issue. Existing servers are not affected.
Dec 21, 2025 - 21:56 GMT
Control Panels
Operational
90 days ago
99.99
% uptime
Today
Control Panel
Operational
90 days ago
99.98
% uptime
Today
CloudNX Control Panel
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
90 days ago
99.99
% uptime
Today
Webmail Interface
Operational
90 days ago
99.97
% uptime
Today
Standard Email
Operational
90 days ago
100.0
% uptime
Today
Microsoft Exchange Email
Operational
90 days ago
100.0
% uptime
Today
Sending Mail
Operational
90 days ago
100.0
% uptime
Today
Receiving Mail
Operational
90 days ago
99.99
% uptime
Today
Mailbox Control Panel
Operational
90 days ago
100.0
% uptime
Today
Domains
Operational
90 days ago
100.0
% uptime
Today
Registries
Operational
90 days ago
100.0
% uptime
Today
DNS
Operational
90 days ago
100.0
% uptime
Today
SSL
Operational
90 days ago
100.0
% uptime
Today
Hosting
Operational
90 days ago
99.99
% uptime
Today
Website Builders
Operational
90 days ago
100.0
% uptime
Today
Webhosting
Operational
90 days ago
99.97
% uptime
Today
WordPress Hosting
Operational
90 days ago
100.0
% uptime
Today
MSSQL
Operational
90 days ago
100.0
% uptime
Today
MySQL
Operational
90 days ago
100.0
% uptime
Today
Servers
Degraded Performance
90 days ago
100.0
% uptime
Today
Bare Metal
Operational
90 days ago
100.0
% uptime
Today
Cloud Servers
Operational
90 days ago
100.0
% uptime
Today
Dedicated Servers
Operational
90 days ago
100.0
% uptime
Today
Virtual Private Servers
Degraded Performance
90 days ago
100.0
% uptime
Today
Office
Operational
90 days ago
100.0
% uptime
Today
Microsoft 365
Operational
90 days ago
100.0
% uptime
Today
Ecommerce
Operational
90 days ago
100.0
% uptime
Today
Ecommerce Website Builder
Operational
90 days ago
100.0
% uptime
Today
eShop Builder
Operational
90 days ago
100.0
% uptime
Today
Online Marketing
Operational
90 days ago
100.0
% uptime
Today
Marketing Radar Suite
Operational
90 days ago
100.0
% uptime
Today
Backup and Storage
Operational
90 days ago
100.0
% uptime
Today
Cyber Protect
Operational
90 days ago
100.0
% uptime
Today
Partner Network
Operational
90 days ago
100.0
% uptime
Today
Partner Network
Operational
90 days ago
100.0
% uptime
Today
Customer Services
Operational
90 days ago
99.98
% uptime
Today
Support Sites
Operational
90 days ago
100.0
% uptime
Today
Phone Systems
Operational
90 days ago
99.99
% uptime
Today
Chat Support
Operational
90 days ago
99.95
% uptime
Today
Email Support
Operational
90 days ago
99.99
% uptime
Today
Account Administration
Operational
90 days ago
100.0
% uptime
Today
Credit Card Additions and Updates
Operational
90 days ago
100.0
% uptime
Today
Payments and Billing
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 22, 2025
No incidents reported today.
Dec 21, 2025
Unresolved incident: Provisioing of new VPS delayed.
Resolved -
This incident has been resolved.
Dec 16, 18:16 GMT
Identified -
Our Website Builder platform is currently unavailable. Customers may not be able to log in to the editor or make changes, and the publishing function is offline. We are investigating the cause of this outage.
Dec 16, 17:19 GMT
Resolved -
Webmail logins should now be working for all customers.
Dec 14, 09:53 GMT
Investigating -
Webmail logins are failing for some mailboxes, giving an error "LGI-0003". Our engineers are working to resolve this.
Dec 14, 08:21 GMT
Resolved -
This incident has been resolved.
Dec 10, 16:34 GMT
Update -
We have eliminated the disruption for almost everyone affected.
Dec 10, 16:20 GMT
Update -
We are still working on resolving the technical issue. Thank you for your patience.
Dec 10, 16:03 GMT
Identified -
We are investigating an outage impacting our hosted Microsoft Exchange platform. Some customers may not be able to send or receive email or access Outlook Web Access (OWA). Our Exchange administrators are working to resolve this incident now.
Dec 10, 15:15 GMT
Resolved -
This incident has been resolved.
Dec 10, 16:00 GMT
Investigating -
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on getting this contact option available again as soon as possible. We apologise for any inconvenience.
Dec 10, 15:07 GMT
Resolved -
This incident has been resolved.
Dec 10, 14:30 GMT
Investigating -
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on getting this contact option available again as soon as possible. We apologise for any inconvenience.
Dec 10, 14:19 GMT
Resolved -
This incident has been resolved.
Dec 9, 12:50 GMT
Investigating -
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on making this contact method available again as soon as possible. We apologise for any inconvenience.
Dec 9, 12:03 GMT
Resolved -
The issue has been resolved.
Dec 8, 15:20 GMT
Identified -
Our email support ticket system is currently down. The ticket portal & chat support are inaccessible. For urgent issues, please call our support line. We are working to restore this service.
Dec 8, 14:01 GMT