All Systems Operational

Control Panels Operational
90 days ago
100.0 % uptime
Today
Control Panel Operational
90 days ago
100.0 % uptime
Today
CloudNX Control Panel Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.98 % uptime
Today
Webmail Interface Operational
90 days ago
99.98 % uptime
Today
Standard Email Operational
90 days ago
100.0 % uptime
Today
Microsoft Exchange Email Operational
90 days ago
100.0 % uptime
Today
Sending Mail Operational
90 days ago
99.91 % uptime
Today
Receiving Mail Operational
90 days ago
100.0 % uptime
Today
Mailbox Control Panel Operational
90 days ago
100.0 % uptime
Today
Domains Operational
90 days ago
100.0 % uptime
Today
Registries ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
SSL Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
99.99 % uptime
Today
Website Builders ? Operational
90 days ago
100.0 % uptime
Today
Webhosting Operational
90 days ago
100.0 % uptime
Today
WordPress Hosting Operational
90 days ago
99.97 % uptime
Today
MSSQL Operational
90 days ago
100.0 % uptime
Today
MySQL Operational
90 days ago
100.0 % uptime
Today
Servers Operational
90 days ago
99.99 % uptime
Today
Bare Metal ? Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
99.96 % uptime
Today
Dedicated Servers ? Operational
90 days ago
100.0 % uptime
Today
Virtual Private Servers ? Operational
90 days ago
100.0 % uptime
Today
Office Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Ecommerce Operational
90 days ago
100.0 % uptime
Today
Ecommerce Website Builder Operational
90 days ago
100.0 % uptime
Today
eShop Builder Operational
90 days ago
100.0 % uptime
Today
Online Marketing Operational
90 days ago
100.0 % uptime
Today
Marketing Radar Suite ? Operational
90 days ago
100.0 % uptime
Today
Backup and Storage Operational
90 days ago
100.0 % uptime
Today
Cyber Protect Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Customer Services Operational
90 days ago
100.0 % uptime
Today
Support Sites Operational
90 days ago
100.0 % uptime
Today
Phone Systems Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Account Administration Operational
90 days ago
99.99 % uptime
Today
Credit Card Additions and Updates Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

MYSQL Database Maintenance Jul 30, 2025 00:00-02:00 BST

We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.60
213.171.200.61
213.171.200.62
213.171.200.63
213.171.200.64
213.171.200.65
213.171.200.66
213.171.200.67
213.171.200.68
213.171.200.69
213.171.200.33
213.171.219.95

Posted on Jul 25, 2025 - 10:32 BST

MySQL Database Maintenance Jul 31, 2025 00:00-02:00 BST

We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.40
213.171.200.41
213.171.200.42
213.171.200.46
213.171.200.47
213.171.200.48
213.171.200.49
213.171.200.98

Posted on Jul 28, 2025 - 17:02 BST
Jul 28, 2025

No incidents reported today.

Jul 27, 2025

No incidents reported.

Jul 26, 2025
Completed - The scheduled maintenance has been completed.
Jul 26, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:23 BST
Scheduled - We’re carrying out essential maintenance on our VPS Edition 1 and CloudNX Cloud servers, which includes defragmenting the attached storage. As a result, each server may experience approximately 5 minutes of downtime, depending on the size of its storage.
Jul 23, 12:22 BST
Jul 25, 2025

No incidents reported.

Jul 24, 2025
Completed - The scheduled maintenance has been completed.
Jul 24, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:00 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Jul 21, 16:34 BST
Completed - The scheduled maintenance has been completed.
Jul 24, 00:37 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.30
213.171.200.31
213.171.200.32
213.171.200.33
213.171.200.34
213.171.200.35
213.171.200.36
213.171.200.37
213.171.200.33
213.171.200.39

Jul 22, 15:52 BST
Jul 23, 2025
Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025
Postmortem - Read details
Jul 18, 16:04 BST
Resolved - This incident has been resolved.
Jul 18, 16:03 BST
Investigating - We are aware of an issue with the Plesk control panel producing 421 errors on servers running Ubuntu 22. The issue has been caused by an Apache update.

Plesk have released an article with instructions on how to solve the issue:

https://support.plesk.com/hc/en-us/articles/33500191748887-Websites-hosted-in-Plesk-are-not-accessible-after-a-recent-Apache-update-421-Misdirected-Request

Jul 17, 07:44 BST
Completed - The scheduled maintenance has been completed.
Jul 18, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 00:00 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.50
213.171.200.51
213.171.200.52
213.171.200.53
213.171.200.54
213.171.200.55
213.171.200.56
213.171.200.57
213.171.200.58
213.171.200.59

Jul 16, 15:52 BST
Jul 17, 2025
Jul 16, 2025
Completed - The scheduled maintenance has been completed.
Jul 16, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:30 BST
Scheduled - We will be performing maintenance on the One Click Installer tool. During the maintenance window, access to the One Click Installer will become unavailable periodically. Existing Wordpress sites and admin panels will continue to work as normal.
Jul 15, 15:27 BST
Resolved - This incident has been resolved.
Jul 16, 11:44 BST
Investigating - Some sites on our WordPress hosting platform are being redirected incorrectly. Our engineers are aware of this issue and are worrking on a resolution as a priority.
Jul 16, 10:03 BST
Jul 15, 2025
Completed - The scheduled maintenance has been completed.
Jul 15, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 BST
Scheduled - We are performing essential maintenance to a a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.20
213.171.200.21
213.171.200.22
213.171.200.23
213.171.200.24
213.171.200.25
213.171.200.26
213.171.200.27
213.171.200.28
213.171.200.29

Jul 11, 10:28 BST
Jul 14, 2025

No incidents reported.