Database Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 2026 - 22:15 GMT
Scheduled - During this maintenance window we will be carrying out work on a section of our MySQL hosting platform as part of standard updates. During this window, the MySQL service on each server will require a restart. We anticipate no more than a 5-10 minute outage per server.
Oct 28, 2026 22:15 - Oct 29, 2026 00:15 GMT
WordPress security update 7.1.4: your websites are protected
Monitoring - The WordPress project has released WordPress 7.1.4 to fix several vulnerabilities in WordPress core. All websites hosted with Fasthosts have been protected against known exploit attempts by our security systems (WAF and Webshield) from minute one.

Managed WordPress Hosting: We are automatically applying the update to your site to ensure complete security. No action is needed.

Self-Managed WordPress (Webhosting, VPS, Cloud, Dedicated Server): Please ensure you update your site to version 7.1.4 as soon as possible. Step-by-step guidance is available in our https://www.fasthosts.co.uk/guides#/articles/wordpress-security-update-714-what-you-need-to-know----8283c6f0-6d66-4552-9b66-7377508bc829.

Service Impact: Website availability is completely unaffected by this update process.
Oct 28, 2026 - 20:24 GMT
Uptime over the past 90 days. View historical uptime.
Control Panels Operational
Control Panel Operational
CloudNX Control Panel Operational
Email Operational
Webmail Interface Operational
Standard Email Operational
Microsoft Exchange Email Operational
Sending Mail Operational
Receiving Mail Operational
Mailbox Control Panel Operational
Domains Operational
Registries Operational
DNS Operational
SSL Operational
Hosting Under Maintenance
Website Builders Operational
Webhosting Operational
WordPress Hosting Operational
MSSQL Operational
MySQL Under Maintenance
Servers Operational
Bare Metal Operational
Dedicated Servers Operational
Classic Dedicated Servers Operational
Cloud VPS Operational
Cloud Servers Operational
VPS Edition 2 Operational
VPS Edition 1 Operational
Office Operational
Microsoft 365 Operational
Ecommerce Operational
Ecommerce Website Builder Operational
eShop Builder Operational
Online Marketing Operational
Marketing Radar Suite Operational
Backup and Storage Operational
Cyber Protect Operational
Partner Network Operational
Partner Network Operational
Customer Services Operational
Support Sites Operational
Phone Systems Operational
Chat Support Operational
Email Support Operational
Account Administration Operational
Credit Card Additions and Updates Operational
Payments and Billing Operational
AI Receptionist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Website Builder Maintenance Oct 29, 2026 08:00-12:00 GMT

We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Posted on Oct 28, 2026 - 09:07 GMT

Oct 28, 2026

Unresolved incidents: Database Maintenance, WordPress security update 7.1.4: your websites are protected.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Legacy Hosting for WordPress server maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 02:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Legacy Hosting for WordPress platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 23, 00:45 BST
MySQL Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:15 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, the MySQL service on each server will require a restart. We anticipate no more than a 5-10 minute outage per server.
Oct 21, 15:14 BST

Oct 22, 2026

Security maintenance: Short interruptions possible on PHP-based services
Resolved - Two critical vulnerabilities in the PHP core were disclosed on 21 October. Attackers could exploit them to run their own code on a website and gain access to customer data. PHP installations worldwide are affected, regardless of hosting provider. On 21 October 2026, the PHP project released security updates to fix these vulnerabilities.

At Fasthosts, PHP is used by services including Web Hosting, Hosting for WordPress and Website Builder. Fasthosts is currently rolling out the official updates across all platforms it operates itself. Customers don’t need to take any action. Anyone running PHP themselves, for example on a VPS or Dedicated Server, should install the update for the latest PHP version immediately.

Fasthosts put additional protective measures in place before the updates were released. Its hosting platforms use customised PHP configurations and active firewall rules to block suspicious requests and reduce risk. But only the official update can permanently fix the vulnerabilities.

Beware of phishing. Fraudsters often exploit vulnerabilities like these in phishing attempts, sending fake emails to get login credentials. Fasthosts advises customers not to click links in emails referring to the PHP vulnerabilities, and not to enter their login details.
Oct 22, 15:46 BST
Monitoring - The systems are stable and all services are functioning normally again.

Further information regarding the security vulnerability can be found at https://www.fasthosts.co.uk/guides#/articles/php2shell-php-security-vulnerability-what-you-need-to-know----29ad10f3-3b6a-40f1-89b6-b54433d3e627
Oct 22, 10:18 BST
Update - We are still working on resolving the technical issue. Thank you for your patience.
Oct 22, 05:56 BST
Identified - What’s happening?
A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours.
To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours.

What does this mean for you?
While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you.

If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/

Thank you for your patience and understanding.
Oct 21, 16:10 BST

Oct 21, 2026

Oct 20, 2026

System Maintenance for Webhosting
Completed - The scheduled maintenance has been completed.
Oct 20, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 BST
Scheduled - We will be performing maintenance on our Webhosting product. During this period, you may experience issues while using the product.

We apologise for any inconvenience this maintenance may cause you.
Oct 19, 13:17 BST
Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 19, 23:14 BST

Oct 19, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 06:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 18, 23:55 BST

Oct 18, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 17, 21:11 BST

Oct 17, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 16, 21:16 BST

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 14, 00:29 BST
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