Security maintenance: Short interruptions possible on PHP-based services
Identified - What’s happening?
A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours.
To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours.

What does this mean for you?
While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you.

If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/

Thank you for your patience and understanding.
Oct 21, 2026 - 16:10 BST
Uptime over the past 90 days. View historical uptime.
Control Panels Partial Outage
Control Panel Partial Outage
CloudNX Control Panel Operational
Email Operational
Webmail Interface Operational
Standard Email Operational
Microsoft Exchange Email Operational
Sending Mail Operational
Receiving Mail Operational
Mailbox Control Panel Operational
Domains Operational
Registries Operational
DNS Operational
SSL Operational
Hosting Partial Outage
Website Builders Operational
Webhosting Partial Outage
WordPress Hosting Partial Outage
MSSQL Operational
MySQL Operational
Servers Operational
Bare Metal Operational
Dedicated Servers Operational
Classic Dedicated Servers Operational
Cloud VPS Operational
Cloud Servers Operational
VPS Edition 2 Operational
VPS Edition 1 Operational
Office Operational
Microsoft 365 Operational
Ecommerce Operational
Ecommerce Website Builder Operational
eShop Builder Operational
Online Marketing Operational
Marketing Radar Suite Operational
Backup and Storage Operational
Cyber Protect Operational
Partner Network Operational
Partner Network Operational
Customer Services Operational
Support Sites Operational
Phone Systems Operational
Chat Support Operational
Email Support Operational
Account Administration Operational
Credit Card Additions and Updates Operational
Payments and Billing Operational
AI Receptionist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

MySQL Database Maintenance Oct 22, 2026 22:15 - Oct 23, 2026 00:00 BST

During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, the MySQL service on each server will require a restart. We anticipate no more than a 5-10 minute outage per server.
Posted on Oct 21, 2026 - 15:14 BST

Oct 21, 2026

Unresolved incident: Security maintenance: Short interruptions possible on PHP-based services.

Oct 20, 2026

System Maintenance for Webhosting
Completed - The scheduled maintenance has been completed.
Oct 20, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 BST
Scheduled - We will be performing maintenance on our Webhosting product. During this period, you may experience issues while using the product.

We apologise for any inconvenience this maintenance may cause you.
Oct 19, 13:17 BST
Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 19, 23:14 BST

Oct 19, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 06:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 18, 23:55 BST

Oct 18, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 17, 21:11 BST

Oct 17, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 16, 21:16 BST

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Cluster Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 14, 00:29 BST

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Legacy Linux Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 04:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 11, 22:11 BST

Oct 11, 2026

Legacy Linux server maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 06:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:31 BST
Scheduled - During this maintenance window we will be carrying out work on our shared linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 11, 00:11 BST
MYSQL Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 11, 00:06 BST

Oct 10, 2026

MYSQL Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 07:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 9, 22:03 BST

Oct 9, 2026

WordPress Accessibility Issues
Resolved - The issue has been resolved.
Oct 9, 15:12 BST
Identified - Some customers may experience issues while using their Hosting for WordPress. Websites on this platform may currently be inaccessible.
Oct 9, 13:18 BST
MYSQL Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 06:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 8, 23:59 BST

Oct 8, 2026

No incidents reported.

Oct 7, 2026

SSH node updates
Completed - The scheduled maintenance has been completed.
Oct 7, 01:21 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:21 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 7, 01:20 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:00 BST
Scheduled - We will be conducting maintenance on shared hosting SSH nodes so SSH/SFTP to our shared linux hosting may not be available during this window
Oct 6, 22:39 BST
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