All Systems Operational

Control Panels Operational
Control Panel Operational
CloudNX Control Panel Operational
Email Operational
Webmail Interface Operational
Standard Email Operational
Microsoft Exchange Email Operational
Sending Mail Operational
Receiving Mail Operational
Mailbox Control Panel Operational
Domains Operational
Registries Operational
DNS Operational
SSL Operational
Hosting Operational
Website Builders Operational
Webhosting Operational
WordPress Hosting Operational
MSSQL Operational
MySQL Operational
Servers Operational
Bare Metal Operational
Dedicated Servers Operational
Classic Dedicated Servers Operational
Cloud VPS Operational
Cloud Servers Operational
VPS Edition 2 Operational
VPS Edition 1 Operational
Office Operational
Microsoft 365 Operational
Ecommerce Operational
Ecommerce Website Builder Operational
eShop Builder Operational
Online Marketing Operational
Marketing Radar Suite Operational
Backup and Storage Operational
Cyber Protect Operational
Partner Network Operational
Partner Network Operational
Customer Services Operational
Support Sites Operational
Phone Systems Operational
Chat Support Operational
Email Support Operational
Account Administration Operational
Credit Card Additions and Updates Operational
Payments and Billing Operational
AI Receptionist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 23, 2026

Completed - The scheduled maintenance has been completed.
Oct 23, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 02:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Legacy Hosting for WordPress platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 23, 00:45 BST
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:15 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, the MySQL service on each server will require a restart. We anticipate no more than a 5-10 minute outage per server.
Oct 21, 15:14 BST

Oct 22, 2026

Resolved - Two critical vulnerabilities in the PHP core were disclosed on 21 October. Attackers could exploit them to run their own code on a website and gain access to customer data. PHP installations worldwide are affected, regardless of hosting provider. On 21 October 2026, the PHP project released security updates to fix these vulnerabilities.

At Fasthosts, PHP is used by services including Web Hosting, Hosting for WordPress and Website Builder. Fasthosts is currently rolling out the official updates across all platforms it operates itself. Customers don’t need to take any action. Anyone running PHP themselves, for example on a VPS or Dedicated Server, should install the update for the latest PHP version immediately.

Fasthosts put additional protective measures in place before the updates were released. Its hosting platforms use customised PHP configurations and active firewall rules to block suspicious requests and reduce risk. But only the official update can permanently fix the vulnerabilities.

Beware of phishing. Fraudsters often exploit vulnerabilities like these in phishing attempts, sending fake emails to get login credentials. Fasthosts advises customers not to click links in emails referring to the PHP vulnerabilities, and not to enter their login details.

Oct 22, 15:46 BST
Monitoring - The systems are stable and all services are functioning normally again.

Further information regarding the security vulnerability can be found at https://www.fasthosts.co.uk/guides#/articles/php2shell-php-security-vulnerability-what-you-need-to-know----29ad10f3-3b6a-40f1-89b6-b54433d3e627

Oct 22, 10:18 BST
Update - We are still working on resolving the technical issue. Thank you for your patience.
Oct 22, 05:56 BST
Identified - What’s happening?
A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours.
To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours.

What does this mean for you?
While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you.

If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/

Thank you for your patience and understanding.

Oct 21, 16:10 BST

Oct 21, 2026

Oct 20, 2026

Completed - The scheduled maintenance has been completed.
Oct 20, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 BST
Scheduled - We will be performing maintenance on our Webhosting product. During this period, you may experience issues while using the product.

We apologise for any inconvenience this maintenance may cause you.

Oct 19, 13:17 BST
Completed - The scheduled maintenance has been completed.
Oct 20, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 19, 23:14 BST

Oct 19, 2026

Completed - The scheduled maintenance has been completed.
Oct 19, 06:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 18, 23:55 BST

Oct 18, 2026

Completed - The scheduled maintenance has been completed.
Oct 18, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 17, 21:11 BST

Oct 17, 2026

Completed - The scheduled maintenance has been completed.
Oct 17, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our shared Linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 16, 21:16 BST

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Completed - The scheduled maintenance has been completed.
Oct 14, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 14, 00:29 BST

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Completed - The scheduled maintenance has been completed.
Oct 12, 04:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our shared linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 11, 22:11 BST

Oct 11, 2026

Completed - The scheduled maintenance has been completed.
Oct 11, 06:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:31 BST
Scheduled - During this maintenance window we will be carrying out work on our shared linux hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 11, 00:11 BST
Completed - The scheduled maintenance has been completed.
Oct 11, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:30 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 11, 00:06 BST

Oct 10, 2026

Completed - The scheduled maintenance has been completed.
Oct 10, 07:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 9, 22:03 BST

Oct 9, 2026

Resolved - The issue has been resolved.
Oct 9, 15:12 BST
Identified - Some customers may experience issues while using their Hosting for WordPress. Websites on this platform may currently be inaccessible.
Oct 9, 13:18 BST
Completed - The scheduled maintenance has been completed.
Oct 9, 06:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 00:15 BST
Scheduled - During this maintenance window we will be carrying out work on our MySQL hosting platform as part of standard updates. During this window, each server will require a reboot. We anticipate no more than a 5-10 minute outage per server.
Oct 8, 23:59 BST