Update - We are continuing to monitor for any further issues.
Jul 27, 2026 - 09:15 BST
Update - We are continuing to monitor for any further issues.
Jul 23, 2026 - 23:20 BST
Update - We are continuing to monitor for any further issues.
Jul 23, 2026 - 10:53 BST
Update - We are continuing to monitor for any further issues.
Jul 23, 2026 - 09:50 BST
Update - We are continuing to monitor for any further issues.
Jul 23, 2026 - 09:48 BST
Update - We are continuing to monitor for any further issues.
Jul 21, 2026 - 13:31 BST
Update - We are continuing to monitor for any further issues.
Jul 20, 2026 - 19:12 BST
Monitoring - On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces.

This affects WordPress installations running versions 6.8.0–6.8.5, 6.9.0–6.9.4, 7.0.0–7.0.1, or the 7.1 beta 1 pre-release. The WordPress team has released patched versions — 6.8.6, 6.9.5, 7.0.2, and 7.1 beta 2 — which resolve the vulnerability.

If you are running a self-managed WordPress installation, We strongly recommend you update to a patched version as soon as possible.

Further information regarding the security vulnerability can be found at How to Protect Your WordPress Site Against the wp2shell (CVE-2026-63030) Vulnerability

Jul 20, 2026 - 18:37 BST
Control Panels Operational
90 days ago
99.93 % uptime
Today
Control Panel Operational
90 days ago
99.99 % uptime
Today
CloudNX Control Panel Operational
90 days ago
99.86 % uptime
Today
Email Operational
90 days ago
99.63 % uptime
Today
Webmail Interface Operational
90 days ago
100.0 % uptime
Today
Standard Email Operational
90 days ago
100.0 % uptime
Today
Microsoft Exchange Email Operational
90 days ago
100.0 % uptime
Today
Sending Mail Operational
90 days ago
97.89 % uptime
Today
Receiving Mail Operational
90 days ago
99.9 % uptime
Today
Mailbox Control Panel Operational
90 days ago
100.0 % uptime
Today
Domains Operational
90 days ago
100.0 % uptime
Today
Registries Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
SSL Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
99.98 % uptime
Today
Website Builders Operational
90 days ago
100.0 % uptime
Today
Webhosting Operational
90 days ago
100.0 % uptime
Today
WordPress Hosting Operational
90 days ago
99.93 % uptime
Today
MSSQL Operational
90 days ago
100.0 % uptime
Today
MySQL Operational
90 days ago
100.0 % uptime
Today
Servers Operational
90 days ago
99.97 % uptime
Today
Bare Metal Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Classic Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Cloud VPS Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
99.91 % uptime
Today
VPS Edition 2 Operational
90 days ago
100.0 % uptime
Today
VPS Edition 1 Operational
90 days ago
100.0 % uptime
Today
Office Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Ecommerce Operational
90 days ago
100.0 % uptime
Today
Ecommerce Website Builder Operational
90 days ago
100.0 % uptime
Today
eShop Builder Operational
90 days ago
100.0 % uptime
Today
Online Marketing Operational
90 days ago
100.0 % uptime
Today
Marketing Radar Suite Operational
90 days ago
100.0 % uptime
Today
Backup and Storage Operational
90 days ago
100.0 % uptime
Today
Cyber Protect Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Customer Services Operational
90 days ago
99.99 % uptime
Today
Support Sites Operational
90 days ago
100.0 % uptime
Today
Phone Systems Operational
90 days ago
99.98 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Account Administration Operational
90 days ago
100.0 % uptime
Today
Credit Card Additions and Updates Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
AI Receptionist Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 11, 2026

Resolved - This incident has been resolved.
Aug 11, 10:49 BST
Identified - Due to a technical disruption, the Support hotline is temporarily unavailable. As an alternative, you can use 01452947421.

We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding.

Aug 11, 10:25 BST

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Completed - The scheduled maintenance has been completed.
Aug 6, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:00 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Aug 4, 11:05 BST
Completed - The scheduled maintenance has been completed.
Aug 6, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 BST
Scheduled - We will be carrying out planned maintenance to update several network switches. During this window, affected customers may experience a short interruption to network connectivity of up to approximately 10 minutes while the updates are applied.

No action is required on your part, and no data will be affected. Servers will remain powered on throughout; only network connectivity will be briefly interrupted.

We've scheduled this work to keep disruption to a minimum and appreciate your patience while we improve the reliability of our network.

Aug 4, 16:03 BST

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.