Greater hold time in our Hotline

Incident Report for Fasthosts

Resolved

The disruption affecting the Support Line has been resolved. It is now functioning normally again.

Posted Jan 20, 2026 - 06:18 GMT

Identified

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Posted Jan 20, 2026 - 05:45 GMT

This incident affected: Customer Services (Phone Systems, Chat Support, Email Support).