Cyber Protect Control Panel 500 errors

Incident Report for Fasthosts

Resolved

This incident has been resolved.

Posted Sep 20, 2024 - 15:20 BST

Monitoring

Customers should now be able to log into the Cyber Protect control panel but will be unable to see space usage statistics.

Posted Sep 03, 2024 - 17:20 BST

Investigating

Some customers are experiencing 500 errors when attempting to log into the Cyber Protect control panel. Our engineers are aware of this issue and are working on it as a priority.

Posted Aug 27, 2024 - 14:26 BST

This incident affected: Backup and Storage (Cyber Protect).