Chat availability

Incident Report for Fasthosts

Resolved

This incident has been resolved.

Posted Dec 09, 2025 - 12:50 GMT

Investigating

When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.”
We are working on making this contact method available again as soon as possible. We apologise for any inconvenience.

Posted Dec 09, 2025 - 12:03 GMT

This incident affected: Customer Services (Chat Support).