Resolved -
This incident has been resolved.
Mar 18, 18:03 GMT
Update -
We are continuing to investigate this issue. Some customers may also experience issues with mail clients such as Outlook.
Mar 18, 17:20 GMT
Update -
We are continuing to investigate this issue.
Mar 18, 16:38 GMT
Investigating -
Our engineers are investigating an issue where some users may see a generic error or server error message when attempting to login to or use our standard webmail platform. Access via email clients such as Outlook should not be affected.
This issue is only affecting our Standard POP3/IMAP mailboxes. Exchange and Microsoft 365 mailboxes should not be affected.
Mar 18, 16:30 GMT