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Update - We are addressing the issue as quickly as possible. We apologise for the inconvenience caused and thank you for your patience.
Jan 30, 2026 - 05:25 GMT
Jan 30, 2026 - 05:25 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Jan 26, 2026 - 15:45 GMT
Jan 26, 2026 - 15:45 GMT
Update - We are still working on resolving this issue. More information will follow soon.
Jan 21, 2026 - 02:05 GMT
Jan 21, 2026 - 02:05 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jan 20, 2026 - 03:20 GMT
Jan 20, 2026 - 03:20 GMT
Identified - We are aware of an issue impacting email forwarding to Yahoo and Sky Mail addresses. Some customers may experience failed deliveries.
Our Mail Operations team is investigating and will share updates as progress is made.
Jan 19, 2026 - 16:37 GMT
Our Mail Operations team is investigating and will share updates as progress is made.
Jan 19, 2026 - 16:37 GMT
Identified - Following recent improvements to our backend mail systems, you may need to update your incoming and outgoing server settings to ensure connectivity.
If updating the settings does not resolve the issue, please take a backup of your mail content (export a backup from the mail client), then remove and re-add the mailbox on your device. You can find the correct settings in our help guide here: Set up email on your device
Jan 21, 2026 - 13:32 GMT
If updating the settings does not resolve the issue, please take a backup of your mail content (export a backup from the mail client), then remove and re-add the mailbox on your device. You can find the correct settings in our help guide here: Set up email on your device
Jan 21, 2026 - 13:32 GMT
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No downtime recorded on this day.
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had a major outage.
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