All Systems Operational
Control Panels Operational
90 days ago
99.97 % uptime
Today
Control Panel Operational
90 days ago
99.94 % uptime
Today
CloudNX Control Panel Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.98 % uptime
Today
Webmail Interface Operational
90 days ago
99.92 % uptime
Today
Standard Email Operational
90 days ago
99.98 % uptime
Today
Microsoft Exchange Email Operational
90 days ago
99.98 % uptime
Today
Sending Mail Operational
90 days ago
100.0 % uptime
Today
Receiving Mail Operational
90 days ago
100.0 % uptime
Today
Mailbox Control Panel Operational
90 days ago
100.0 % uptime
Today
Domains Operational
90 days ago
100.0 % uptime
Today
Registries ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
SSL Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
99.71 % uptime
Today
Website Builders ? Operational
90 days ago
100.0 % uptime
Today
Webhosting Operational
90 days ago
99.55 % uptime
Today
WordPress Hosting Operational
90 days ago
100.0 % uptime
Today
MSSQL Operational
90 days ago
100.0 % uptime
Today
MySQL Operational
90 days ago
99.02 % uptime
Today
Servers Operational
90 days ago
99.9 % uptime
Today
Bare Metal ? Operational
90 days ago
99.9 % uptime
Today
Cloud Servers Operational
90 days ago
99.89 % uptime
Today
Dedicated Servers ? Operational
90 days ago
99.9 % uptime
Today
Virtual Private Servers ? Operational
90 days ago
99.89 % uptime
Today
Office Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Ecommerce Operational
90 days ago
100.0 % uptime
Today
Ecommerce Website Builder Operational
90 days ago
100.0 % uptime
Today
eShop Builder Operational
90 days ago
100.0 % uptime
Today
Online Marketing Operational
90 days ago
100.0 % uptime
Today
Marketing Radar Suite ? Operational
90 days ago
100.0 % uptime
Today
Backup and Storage Operational
90 days ago
100.0 % uptime
Today
Cyber Protect Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Customer Services Operational
90 days ago
99.99 % uptime
Today
Support Sites Operational
90 days ago
100.0 % uptime
Today
Phone Systems Operational
90 days ago
99.99 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Account Administration Operational
90 days ago
100.0 % uptime
Today
Credit Card Additions and Updates Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 12:46 BST
Investigating - We are currently investigating an issue that is causing some 500 errors on websites hosted on our Legacy Linux platform. This may also affect users ability to connect over FTP.
May 17, 07:44 BST
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Resolved - Our engineers have identified the issue and this is now resolved.
May 14, 17:03 BST
Investigating - Customers attempting to log in to the Cyber Protect control panel will either be unable to log in at all or will experience much slower loading times. Our engineers are aware of this issue and are investigating as a priority.
May 14, 13:54 BST
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Completed - The scheduled maintenance has been completed.
May 10, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 21:00 BST
Scheduled - During this maintenance window we will be continuing work on our legacy Windows Hosting platform as part of our Data Centre Migration Plan. During this window, each server will require a fail-over to be performed which will move the server from Gloucester to our new Data Centre in Worcester. We anticipate no more than a 5 minute outage per server.
May 9, 16:09 BST
May 9, 2024
Completed - The scheduled maintenance has been completed.
May 9, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
May 7, 14:09 BST
Completed - The scheduled maintenance has been completed.
May 9, 00:05 BST
Verifying - Verification is currently underway for the maintenance items.
May 8, 23:52 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 BST
Scheduled - During this maintenance window we will be carrying out work on our legacy Windows Hosting platform as part of our Data Centre Migration Plan. During this window, each server will require a fail-over to be performed which will move the server from Gloucester to our new Data Centre in Worcester. We anticipate no more than a 5 minute outage per server.
May 8, 15:38 BST
Completed - The scheduled maintenance has been completed.
May 9, 00:04 BST
Verifying - Verification is currently underway for the maintenance items.
May 8, 23:52 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 BST
Scheduled - During this maintenance window we will be carrying out work on our MSSQL hosting platform as part of our Data Centre Migration Plan. During this window, each server will require a fail-over to be performed which will move the server from Gloucester to our new Data Centre in Worcester. We anticipate no more than a 5 minute outage per server.
May 8, 16:51 BST
May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 00:15 BST
Verifying - Verification is currently underway for the maintenance items.
May 8, 00:07 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 BST
Scheduled - During this maintenance window we will be carrying out work on our legacy Windows Hosting platform as part of our Data Centre Migration Plan. During this window, each server will require a fail-over to be performed which will move the server from Gloucester to our new Data Centre in Worcester. We anticipate no more than a 5 minute outage per server.
May 7, 10:14 BST
Completed - The scheduled maintenance has been completed.
May 8, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 BST
Scheduled - We are performing maintenance to our mail platform this evening as part of our datacentre migration project. During this time, creation of new mailboxes and changes to existing mailboxes, including password changes, will be delayed for a short time whilst infrastructure is migrated over.

Mail services will not be affected by this change. Users will be able to send and receive mail as normal.

May 7, 12:33 BST
May 7, 2024
May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.